Server Down Or Not Reachable

Common questions

My server is down or not reachable. What should I do?

If your server appears down, offline, or not reachable, this needs manual admin review. Please wait for an admin to check the server.

Should I keep retrying immediately?

No. Wait a bit, then try again later in case the server comes back on its own.

What could be causing this?

Possible reasons include: - the server is restarting right now - temporary connection or internet issues on the server side - heavy server load - a bug causing downtime

What details should I include so support can investigate?

Include: - exact time the issue happened - your timezone - whether it is constant or happens on/off - what you were doing right before it happened (context)

Why are these details required?

Without timing and context, support cannot investigate server-down reports reliably.